Returns & Exchanges
At Supersox, we want your feet to stay happy and comfortable, which is why we offer a 30-day hassle-free return policy on all unworn items in their original packaging. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn socks back into their original Supersox packaging to ensure they remain protected during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.